Get To Know Me

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Meet me, an automotive marketing professional with proven experience in dealership marketing. Hands-on automotive professional with extensive experience in inventory management, sales and finance management and training, dealership general management, and dealer group operational management. Proven group and dealership level marketing experience including traditional, digital and social media management. Maintains an infectious and contagious passion for the automotive retail business.

General Sales Manager, BDC Director, Director of Operations

  • Formed and managed BDC which increased appointments 251% over the first three months
  • Created a process that increased CSI by 27% as General Sales Manager at Ford
  • Assembled and managed team that was responsible for unit volume increase of 33% at Chevrolet
  • Created and coached fixed operation process that increased RO count, H/RO, and ELR in all stores
  • Researched, negotiated and executed DMS, CRM, and phone system changes resulting in over $20,000/mo saving
  • Developed and executing marketing plans including factory co-op preapproval and submissions
  • Monitored daily production for each department and addressed and deficiencies
  • Addressed customer concerns not resolved by department managers
  • Trained sales and service staff
  • Oversaw and maintained digital content on group websites and social media

General Sales Manager

  • Assembled team that produced record months in June, July, and August of 2013
  • Responsible for ordering and maintaining new and used vehicle acquisition and sales
  • Managed Credit Acceptance Program for all dealerships in group increasing gross and lowering funding time

General Sales Manager

  • Increased sales volume and gross profit
  • Hired and trained staff
  • Created monthly television, radio, internet, and print advertising message and budget
  • Inventory control including ordering new vehicles and obtaining used vehicles at auction
  • Introduced and managed Credit Acceptance program resulting in 200% increase of subprime sales

Inbound Sales Agent

  • Exceeded sales goals for telecommunications products on inbound customer calls and garnered top ratings for customer satisfaction

General Manager, General Sales Manager, BDC Director

  • Hired and trained staff
  • Increased sales at Kia Center by 220% in 2006
  • Set volume record at Used Car Center in 2005
  • Controlled daily operations of BDC

Owner/General Manager

  • Formed and operated collection and auditing business specializing in automotive dealership accounting
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